Tell us what you are up against.We will write back.
Send us the site and the problem — a deadline, a demand letter, a plan you are not sure about — and we will tell you what Inclusify can and cannot do about it.
Send us a message.
All six fields are required. The domain is the one that earns its place: it lets us look at the site before we answer, which usually saves a round trip.
What happens next
- Your message is stored before the notification is sent, so a mail outage cannot lose it.
- A person reads it. There is no autoresponder, so the first thing you hear back is an actual answer.
- We reply by email to the address you give us. Inclusify is built and run in Riga, Latvia, so replies come from Central European time.
For anything about an account or a bill, write from the address on the account so we can identify it — or straight to support@inclusifyapp.com.
Before you write.
Most of what people ask us already has an answer you can act on right now.
“How do I install it on my platform?”
There is a step-by-step guide for Shopify, WordPress, Wix, Squarespace, Webflow, Magento, BigCommerce, Salesforce, SAP and React in the documentation, each with the problems specific to that platform.
“How accessible is my site right now?”
Run a free accessibility scan and get the WCAG issues found on your pages. No call required.
“We received a demand letter.”
Start with what to do about an ADA demand letter, then get in touch — tell us the deadline you are working to and we will prioritise accordingly.
“Does the EAA apply to us?”
The European Accessibility Act guide covers who is in scope, what the deadlines are, and the exemptions for small businesses.
“What does it cost?”
Plans and page allowances are on the pricing page. Write to us if you need more pages than the largest plan lists.
“We build sites for clients.”
Agencies and freelancers should look at the partner programme rather than buying a plan per client.
Where we are.
Inclusify is built and operated by IDT Media SIA in Riga, Latvia. Email reaches us; post reaches an accountant.
- Registered address
- IDT Media SIA, Aleksandra Čaka 125-7, Riga, LV-1011, Latvia